Cloud/Desktop/Laptop Payroll Software by Medlin

Download and Installation Issues

For most, the download and installation process goes smoothly and quickly. However, over the years, we do hear a few common issues. Below are the most common issues and their resolutions.

Medlin Software does not contain any nefarious code, such as a virus or ad generating software. If your security software "gets in the way" of the installation, click this link for suggestions.

Error 2, Error 5, Error 70, or a missing file - Your security software has deleted one or more of our files, click this link for suggestions.

"Digital signature is corrupted or invalid" or a message showing the page is not available - Medlin Software files are digitally signed for your security. We use the current standard of SHA2/SHA256 for the signing certificate. If you are using an outdated version of Windows (Vista or XP) and/or an outdated web browser, you may not be able to install our software because your operating system and/or browser does not have the ability to recognize the new security information. Try using a current version of Chrome or Firefox. If you are using an outdated version of Windows, such as XP or Vista, consider making plans to update to a current version of Windows.

Unable to open c:\mwacct\temp_download_folder\medlindl.exe - Directly download from our web site instead of using the Check for Update function.

CreateProcess failed; code 740. The requested operation requires elevation.
The NTVDM CPU has encountered an illegal instruction.
How you are logged into Windows (your Windows login 'User') does not allow you administrator rights, or you do not have permission to access the folder. To install software, you have to be logged into Windows as an administrator, and your login must have permission to access/edit the folders used by Medlin Software, so the solution is to login to Windows using an account with administrator rights, or adjust your permissions to allow control of the Medlin Software folders.
Medlin Software Inc.
PO Box 10372, Napa CA 94581
Click here to email us
707-255-4475
Hours: 8am - 4pm Pacific time, M - F